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Small Business World News Round-up - 2009/11/03

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk has improved in the wake of the economic revival, says a survey by the Confederation of Indian Industry (CII). has improved in the wake of the economic revival, says a survey by the Confederation of Indian Industry (CII).

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Small Business world News Round-up - 2009/10/27

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Some 75 per cent of SMEs say the economy will see an upturn in 2010, with 61 per cent confident about their business prospects for the coming year and 35 per cent predicting an improvement by January 2010, according to BT’s 2009 Business Pulse report.

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Small Business News World Round-up – 2009/12/08

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk business borrowers fell in October for a third straight month, according to PayNet Inc, which provides risk-management tools to the commercial lending industry. OnlineOffice: Overview Get the Flash Player to see this player.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk « Winners – Small Business Quote of the Week Ethics – Small Business Quote of the Week » « Previous Entries This entry was posted on Tuesday, December 15th, 2009 at 8:00 am and is filed under SME News Round-up.

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105 Ways to Put Customers First » Make or Break Moments

Make or Break Moments

It is also true with our customers. If we put them first in all we do – the customer service experience improves. Word circulates that your business is the customer-friendly business. I’l created a little booklet that offers 105 ways to put customers first.

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Building Customer Relationships – New LinkedIn Group

Make or Break Moments

I belong to several; local groups with a variety of business types and industry specific groups for speakers, writers, customer service and HR professionals. We talk about CUSTOMER SERVICE but I didn’t see a group that dealt with the “relationships&# we have with customers.

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Hard to Build Rapport While Multi-Tasking » Make or Break Moments

Make or Break Moments

If we are conversing online or over the phone – the desire to multi-task while we talk can be overwhelming, but if you read Larry’s article you can hear just how wrong that decision was. This helps to ensure the customer thoroughly understands what you’ve said before tackling another issue. Avoid jargon.