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Service Untitled» Blog Archive » Jet Blue flies high with customer.

Service Untitled

In 2009, JD Power & Associates, a global marketing information service which measures customer satisfaction based on millions of consumers annually, rated Jet Blue &# Highest in Customer Satisfaction&# among low-cost carriers in North America. Jet Blue delivers service differently than most low-cost carriers.

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Guest Post: What Makes Virtual Administrative Assistants Work?

Laughing all the Way to Work

© Copyright Patricia Robb 2010 24 February, 2009 Guest Post: What Makes Virtual Administrative Assistants Work? Since there is no chance of a face-to-face interview where you can convince people of your abilities, your resume should say it all. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.©

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Service Untitled» Blog Archive » First Contact Resolution

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives First Contact Resolution Douglas March 16, 2009 Behind the Scenes , Customer Service Experience , Little Things, Big Differences 2 Comments First contact resolution is one of the most important things in customer service.

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

Pay attention or it could cost your company money. It was going to cost our company $5,000 plus in cancellation fees. Admin in the Spotlight: Interview with Lynn Holgat. ► 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Let your fingers do the walking: Quick keyboard sh.

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Service Untitled» Blog Archive » Rewarding Volunteers

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Rewarding Volunteers Douglas April 28, 2009 Customer Service , Little Things, Big Differences No Comments More and more companies are encouraging conversations in company forums, on blogs, through Twitter, and on similar sites.

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Cystic Fibrosis

Laughing all the Way to Work

I am planning a local fundraiser to help the family with the costs on November 15th, but of course it will be in Ottawa, Canada and I know most of you are elsewhere. Admin in the Spotlight: Interview with Lynn Holgat. ► 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

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Service Untitled» Blog Archive » Minimum Service Charges

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Minimum Service Charges Douglas April 16, 2009 Customer Satisfaction 6 Comments I was going to hire a company today to do something fairly simple that would have cost about $45 (that was the advertised price). Is it really worth it to these businesses?