article thumbnail

Customer Relationships: Not Something You Can Set and Forget

Make or Break Moments

Add to that the fact that I hadn’t exercised since Reagan was President – it was a pretty tame routine by all standards of comparison. When the purchase cycle in your industry is long (people only bought glasses every 3 years) it is hard to establish that relationship unless you give the customer a reason to keep coming back.

article thumbnail

Take lessons from the leaders in customer service

Service Untitled

Agents are there to provide answers to questions, provide easy links and processes to purchase products and services, and respond to customer requests, but there’s a world of difference between organizations that step out of the “box” and those that plod along just humming from day to day.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Motorola Droid and CLIQ

The Marq

I’d love to write a review about it, but I’ve not yet purchased it. However, a good friend, Scot Shier recently purchased the CLIQ’s AT&T brethren, the Motorola Droid. Let me walk you through a quick comparison (with links at the end for further reviews). Here are the key points of comparison 1.

Verizon 40
article thumbnail

Work-Life Balance 2.0 and Small Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Having looked into the options we have decided to purchase the Interwatch Security system. Executive Coach Training Said on January 27th, 2009 at 12:28 pm Creating a work-life balance can be difficult. Joel Said on April 10th, 2009 at 7:16 pm I need to keep this in mind… sometimes I’m a complete workaholic!

2007 100