2008 Customer Service Phones Survey 
Service Untitled
FEBRUARY 17, 2011
On January 21, a customer service agent for 39DollarGlasses.com has been lauded as a hero after some quick thinking. Customer service representative Donna Petrosini was speaking with Karen Ford, a customer since 2008, when Ford began to slur her words and dropped the phone.
The Small Business Blog
NOVEMBER 4, 2008
Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Late Payment, Headache For SMEs : A Survey carried out by Barclays in Wales found that 48% of Welsh SMEs experience problems with late payment. OnlineOffice: Overview Get the Flash Player to see this player. External Links External Links SynergyOne.co.uk
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Make or Break Moments
JANUARY 20, 2010
We need to do the same thing with our customers. Of course that means we have to engage them in conversation – exit interviews – follow up surveys or phone calls to ask about the service and experience and then listen for patterns. Customer complaints are another great place to look for patterns.
The Small Business Blog
DECEMBER 14, 2009
Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk A recent survey of small-business owners or managers by American Express’ small-business division shows that fewer of them are planning to give gifts or cash. OnlineOffice: Overview Get the Flash Player to see this player. Digg Furl Netscape Yahoo!
The Small Business Blog
NOVEMBER 30, 2009
Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Many India SMBs are turning to SaaS CIOL News Reports : KOLKATA, INDIA: India SMBs (Small and medium business or companies with up to 999 employees) are on track to spend US$30 million on accounting software in 2009, showing a 5 per cent growth over 2008.
The Small Business Blog
NOVEMBER 2, 2009
Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk has improved in the wake of the economic revival, says a survey by the Confederation of Indian Industry (CII). OnlineOffice: Overview Get the Flash Player to see this player. Copyright © 1994-2010 Winweb® · All rights reserved.
The Small Business Blog
NOVEMBER 23, 2009
Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Even when your phone rings and visitors come to your shop or website – you have no sale until the order is signed or the money handed over. OnlineOffice: Overview Get the Flash Player to see this player. External Links External Links SynergyOne.co.uk
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