The Small Business Blog

MAY 8, 2006

After all solicitors, medical doctors etc all have to be formally qualified and people assume the same of accountants. Therefore, the public have no way to determine the quality of service they should be getting before they engage the unqualified accountant and no recourse should the unqualified accountants work cost them.

2006 100

2006 2009 2007 2008 100

Service Untitled

FEBRUARY 15, 2011

The American Customer Satisfaction Index (ACSI) shows customer satisfaction dropping to a level on par with the recession of 2008. This cuts down on the overhead; no more expensive medical or life insurance coverage required, pensions, paid holidays or high salaries.

Salary 40

Salary 2008 Customer Service Expenses 40

Service Untitled

FEBRUARY 16, 2011

The American Customer Satisfaction Index (ACSI) shows customer satisfaction dropping to a level on par with the recession of 2008. This cuts down on the overhead; no more expensive medical or life insurance coverage required, pensions, paid holidays or high salaries.

Salary 40

Salary 2008 Expenses Medical 40