Shrug Off Apathy: Employee's Indifference a Business Killer
Make or Break Moments
JUNE 1, 2010
In reading a recent post by Steve Curtin , I am reminded of the impression an indifferent or apathetic employee leaves with customers. Steve goes on to say: In one survey, 68 percent of customers said they quit doing business with a company because of perceived indifference towards them as customers.
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