2008 Calendars Customer Service Presentation 
Make or Break Moments
APRIL 14, 2010
This daylong event will include a multitude of wonderful programs – over 40 speakers will offer workshops and panel discussions from tax law, loan opportunities, energy conservation projects and “How to Get $1 Million Dollars Worth of Visibility with Little or No Money Down&# presented by Tina Jesson , Visiblity Creator, Brownsburg, IN.
Make or Break Moments
MAY 4, 2010
They donated space, food and beverages for the few hundred who came to present and participate. I attended Wendy Suto’s presentation entitled SEO is More than an Acronym – It’s the Whole Idea. My session was called Create a Customer-Focused Social Media Strategy. BTW – stop back.
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Make or Break Moments
APRIL 15, 2010
As the news hit that we were in for tough economic times I asked the question “will the economy have an impact on the dollars you spend for customer service training?&# But it is also a great place to take the pulse of your industry and gauge what trends are on the horizon.
Make or Break Moments
JULY 28, 2010
“We compile photos and stories into a book that you can present to your aging loved one, kind of a ‘this is your life’ keepsake. Is this a prank? Is this my brother? I’m thinking back over his name – did I recognize it? He continues. We find they like it a lot.&# HYSTERICAL LAUGHTER. I said “okaaaaaay.&#
Make or Break Moments
JULY 1, 2010
So I was recently befuddled when I received this lovely recommendation after giving a presentation at Podcamp Ohio : “I attended one of Deborah’s speaking sessions and she is amazing! In fact, I’m not a very gracious “getter.&#
Make or Break Moments
MAY 20, 2010
I was invited to speak on Earning Customer Loyalty - a great passion of mine, but the best part of my day was the keynote presentation by Anita Campbell of Small Business Trends.
Make or Break Moments
SEPTEMBER 3, 2010
Yesterday my daughter and I went shopping for a birthday present. The jewelry is fun and flirty and affordable. Although it is amazing how quickly the bill can exceed $40!
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