Laughing all the Way to Work

FEBRUARY 19, 2009

© Copyright Patricia Robb 2010 19 February, 2009 Welcome to Canada, Mr. President. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Lets enjoy our day together.© Why do we not use their full name? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

JANUARY 1, 2009

© Copyright Patricia Robb 2010 1 January, 2009 Happy New Year! As we head into the New Year it will be easy to forget and put 2008 instead of 2009. ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ▼ January (8) Housecleaning in Word 2007: Customizing your Dicti. 411 Look Up 411.ca

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

FEBRUARY 22, 2009

© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 Introducing The Administrative Bloopers Blog I started a new blog called The Administrative Bloopers Blog When you have a moment come and visit me over there. . My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 1, 2009

© Copyright Patricia Robb 2010 1 May, 2009 When taking initiative isnt the best thing. Word and Outlook 2007 tips Grrr! Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! Lets enjoy our day together.© I look like that!! Introducing Goo.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. . Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 26, 2008

© Copyright Patricia Robb 2010 26 October, 2008 Repeating Headers and Footers while in Sections Someone was asking on another site how to repeat a footer for just one section in a document, i.e. a table. I havent tried it because I have Word 2007 and the instructions did not work for me. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

AUGUST 13, 2010

© Copyright Patricia Robb 2010 13 August, 2010 Pass it on. How to edit an email message (Microsoft Office 2007): Open the email message from your Inbox and click on Other Actions and you will see the option Edit Message. Share any special training you have received with others in the office or online. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 10 Things = Frustration When one team member doesn’t want to play. Training On-line 10 Things = Frustration "Mom, I'm sick!" Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too!

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JANUARY 3, 2009

© Copyright Patricia Robb 2010 3 January, 2009 P.S. I Love You Is the P.S. passé? Training On-line 10 Things = Frustration "Mom, I'm sick!" Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MARCH 1, 2009

© Copyright Patricia Robb 2010 1 March, 2009 Spring cleaning on the blog It is a very sunny day today with a promise of spring in the air so I thought it was a good time to spring clean the blog. I have also combined all the tutorials, training and other education-related links under the title Training. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

© Copyright Patricia Robb 2010 21 November, 2009 The Little Engine That Could. I recently was at a friend’s place and her husband has an elaborate train set. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! Lets enjoy our day together.©

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

APRIL 5, 2010

© Copyright Patricia Robb 2010 5 April, 2010 When your boss arranges meetings behind your back. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Lets enjoy our day together.©

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 21, 2009

© Copyright Patricia Robb 2010 21 February, 2009 Thats not my job! There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. Lets enjoy our day together.© February 22, 2009 Patricia Robb said.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

MARCH 20, 2010

© Copyright Patricia Robb 2010 20 March, 2010 Admin Buddies I like to have someone at work that I can buddy with. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

© Copyright Patricia Robb 2010 28 February, 2010 We did it Canada! I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

© Copyright Patricia Robb 2010 27 February, 2010 Wheres the remote thingy for the PowerPoint? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. 411 Look Up 411.ca

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

MAY 10, 2009

© Copyright Patricia Robb 2010 10 May, 2009 Will Google ever stop amazing me? Word and Outlook 2007 tips Grrr! Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! Lets enjoy our day together.© I look like that!! moments Public speaking.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

© Copyright Patricia Robb 2010 13 February, 2010 Dealing in real time. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

© Copyright Patricia Robb 2010 7 February, 2010 When your voicemail goes awry. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2009

© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. . Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

JANUARY 23, 2010

© Copyright Patricia Robb 2010 23 January, 2010 I gave at the office Years ago when I was a child, I would canvass door to door with my sister for a charity for cancer research. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

OCTOBER 31, 2009

© Copyright Patricia Robb 2010 31 October, 2009 A twelve step program to survive as an Admin My grandson has started walking. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

© Copyright Patricia Robb 2010 9 November, 2008 Contest! I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Lets enjoy our day together.© I am remiss.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 8, 2009

© Copyright Patricia Robb 2010 8 November, 2009 Preparing your boss for meetings away from the office or at home I had a good tip from my boss that I have used to help me prepare him for meetings whether they are away or at home. If outside the city, make travel arrangements: are flights required, train or will he or she be driving.

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

JANUARY 18, 2009

© Copyright Patricia Robb 2010 18 January, 2009 "Mom, Im sick!" Training On-line 10 Things = Frustration "Mom, I'm sick!" Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. . My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

JULY 9, 2010

© Copyright Patricia Robb 2010 9 July, 2010 Taking stock Whenever I finish a project I always ask myself, or get together with those who assisted me, and ask the question, "What went well and what could have gone better?" . Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

APRIL 8, 2009

© Copyright Patricia Robb 2010 8 April, 2009 April 22nd - Administrative Professionals Day It often amazes me that a day is set aside for our profession. If so, what would you recommend in terms of training (university not included/possible). It is great training for the office environment, no matter what field you end up in.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

JULY 1, 2010

© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

JUNE 8, 2010

Included in the training were steps to turn angry customers around. Cons: The book was copyrighted in 2007, and some of what was written seems out of date now. What could we have done to improve our service? What do you think we do especially well? The book provides practical information for customer service employees.

Customer Service 40

Customer Service Staples Etiquette 2010 40

Laughing all the Way to Work

JUNE 4, 2010

© Copyright Patricia Robb 2010 5 June, 2010 Playing nice in the sandbox When I was younger I had a bicycle with a chain that would skip a link after about ten pedals and then it would fall off. . Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 16, 2010

© Copyright Patricia Robb 2010 16 May, 2010 Whose meeting is it anyway? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Lets enjoy our day together.©

Agenda 100

Agenda Time Zones International IAAP 100