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Why India Is a Rising Star Among Exporting Nations

The Small Business Blog

According to the 2013 Global Manufacturing Competitiveness Index (GMCI), a survey of 550 senior manufacturing executives from around the world, India currently ranks a surprising fourth in manufacturing competitiveness, behind only China, Germany and the U.S. percent between 2006 and 2011. That’s fourth with a bullet.

Suppliers 100
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Small Business World News Round-up – 2009/12/15

The Small Business Blog

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009. Digg Furl Netscape Yahoo!

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00 off my next purchase in exchange for answering questions, and then onto Office Depot with another receipt offering a discount to log in and answer some questions. Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00

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Small Business world News Round-up - 2009/10/27

The Small Business Blog

Canadian small businesses report card : Ninety eight per cent of small business owners gave their companies a passing grade in a recent TD Canada Trust Small Business Survey, which asked 1002 small business owners with fewer than 20 employees to score their performance during the past year. — ST. Digg Furl Netscape Yahoo!

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Service Untitled» Blog Archive » How to use a customer.

Service Untitled

Using a simple, quick customer survey can show us how our staff meets commitments, how flexible they are as well as their working knowledge, and surveys are easily adaptable to a company’s own needs. I do think that surveys have to be specific to a company and its particular venue.

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Service Untitled» Blog Archive » What creates customer loyalty?

Service Untitled

Cheryl September 07, 2010 Customer Satisfaction , Specific Companies No Comments Customer loyalty is the attitude of a customer when he purchases a particular product of a particular brand over another. The customer retains that brand loyalty and re-purchases or re-uses that product or service.

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Service Untitled» Blog Archive » Help your customer service staff.

Service Untitled

The purchaser told the customer service representative she had to return merchandise she received yesterday because she was “emotionally unable to handle&# the new dress she just purchased and had not touched the box, and had left it lying in the garage.