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OCTOBER 13, 2010

and Canadian consumers about the value of good service over the quality of food they are given at restaurants. A 55% majority of Americans think restaurant service is getting worse, while 32% think service is improving. Part of the value of a service particularly in a restaurant is the customer relation experience.

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Customer Service Restaurants 2010 Etiquette 40

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FEBRUARY 26, 2010

So we have a few of Panera’s policies that set them apart from other restaurants, and that includes antibiotic free chicken, no trans fat, many natural ingredients and an impressive list of whole grain breads, but does that have a significant impact on customer service and the Business Week’s award?

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2010 Customer Service Restaurants Etiquette 40

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JUNE 15, 2010

Panera Bread 2010 “25 Customer Service Champs&# Panera Bread is a casual restaurant that owns and franchises. As a customer care trainer, I realize the importance of stressing employee satisfaction. Realize the importance of your employee investment and always help each person strive for excellence.

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Customer Service 2010 Etiquette Policies 40