The Small Business Blog

JUNE 20, 2010

Make sure they know exactly how your products and services can help their business succeed. If they are unhappy with their purchases, work hard to repair the relationship between businesses. You need to convince them that you can help cut costs or beat the competition. Keep following-up over a period of time. Digg Furl Netscape Yahoo!

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The Small Business Blog

SEPTEMBER 26, 2006

Bookkeeping made easy – WinWeb CashBook by Stefan Töpfer on Sep 26, 2006 I am happy to report that WinWeb has launched WinWeb CashBook. Enter the details on a form on the Purchases & Sales pages of ‘Cashbook’ to record any invoices to or from your business. You can leave a response , or trackback from your own site.

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Service Untitled

OCTOBER 28, 2010

Service Untitled The blog about customer service and the customer service experience. Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00 Can this technology even understand some of the subtle nuances that could make a difference to clients and customers in selective companies?

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Customer Service Office Depot Purchasing Etiquette 40

The Small Business Blog

SEPTEMBER 19, 2009

An impartial advice line for people purchasing consumer electronics. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! A YouTube channel reviewing local restaurants.

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The Small Business Blog

FEBRUARY 2, 2010

As business owners we always strive to make it as easy as possible for our customers to purchase our products or services and another way to further increase sales may be to consider extending credit to customers. This can not only increase sales but also build customer loyalty. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 15, 2009

rich Said on November 27th, 2009 at 12:06 am also try to make it easy for customers to find your products. Ideally about 3-5 clicks to purchase. And don’t get me started on those sites that make you play hide-and-seek when you try to obtain information. if a big site, include a search box. clicks to sale) to a minimum.

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Service Untitled

SEPTEMBER 7, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives What creates customer loyalty? The customer retains that brand loyalty and re-purchases or re-uses that product or service.

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The Small Business Blog

DECEMBER 14, 2009

MSMEs may get procurement preference in PUSs soon : Most of the public sector units will have to source at least one-fifth of their purchases from the micro, small and medium enterprises, if the recommendation of a task force headed by Prime Minister Manmohan Singh’s top aide is accepted. Digg Furl Netscape Yahoo!

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Service Untitled

OCTOBER 15, 2010

Service Untitled The blog about customer service and the customer service experience. I also purchase everything from tissues to sunscreen lotions. I was purchasing shirts for my son at Gap last week, and the cashier asked me if I wanted to open a Gap credit card. What about me?

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The Small Business Blog

APRIL 21, 2008

7 Comments » | Trackback | Share This 7 Responses to “ Takeover Disasters &# Chris Burgoyne Said on April 22nd, 2008 at 9:59 am As a real example to this, I worked for a large UK company who purchased a company based on the culture and sales figures. You can leave a response , or trackback from your own site. As for the culture.

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Service Untitled

JUNE 22, 2010

Service Untitled The blog about customer service and the customer service experience. Using a simple, quick customer survey can show us how our staff meets commitments, how flexible they are as well as their working knowledge, and surveys are easily adaptable to a company’s own needs.

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Service Untitled

APRIL 14, 2010

Service Untitled The blog about customer service and the customer service experience. Nordstrom “note&# which can be used for any Nordstrom store including online purchases as well as the use at all Nordstrom outlets. Homebuyer tax credit provides customer service opportunities The U.S.

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The Small Business Blog

OCTOBER 26, 2009

At the same time over 60 % of all high street purchases are researched online. If you don’t have a website and a ‘potential’ local customer, looking for your service or product, will not be able to find you. As always this list is not exhaustive, but I hope it will give you a little overview. — ST.

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The Small Business Blog

JANUARY 29, 2009

This applies to all aspects of your business – for example you could save around a thousand dollars by purchasing a very cheap computer for the office. It is also generally a big mistake to think that you can save money by under-investing in technology. Digg Furl Netscape Yahoo!

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Service Untitled

MAY 12, 2010

Service Untitled The blog about customer service and the customer service experience. Customer satisfaction programs don’t have to be confusing; rather the basic premise of little things making a huge difference is universal when dealing with consumers. Don’t argue with customers.

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Service Untitled

OCTOBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. Customer relationships are based on a company’s service especially in the auto industry. The automobile brand owner looks to the future hoping today’s buyer will purchase another Ford.

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Service Untitled

JULY 30, 2010

Service Untitled The blog about customer service and the customer service experience. All it took was my phone number and email address, and I would earn money back on all of my purchases. Customer loyalty programs are showing up everywhere. Why does Petco do it?

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The Small Business Blog

MARCH 17, 2008

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

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Service Untitled

FEBRUARY 19, 2010

Service Untitled The blog about customer service and the customer service experience. If for any reason your purchase does not give you complete satisfaction, the full purchase price will be cheerfully refunded immediately upon request.&# The stores are uncluttered, well-stocked and clean.

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Service Untitled

JANUARY 15, 2010

Service Untitled The blog about customer service and the customer service experience. Whenever she buys a pair of shoes, she never takes the shoe box home with her because she makes a mad rush to her closet and hides the purchases from her husband (he always complains she buys too many pairs of shoes).

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Service Untitled

APRIL 2, 2010

Service Untitled The blog about customer service and the customer service experience. Customers overwhelmingly asked for easy ways to find what they were looking for at any visit. Leave competition behind with excellent customer service If you have ever been overwhelmed in the wine section.

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Service Untitled

SEPTEMBER 24, 2010

Service Untitled The blog about customer service and the customer service experience. When the power in the store failed, the staff told the customers to leave. Does customer service apply to a freakish situation like this? In a Manhasset store, lights went out during a freak storm.

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The Small Business Blog

AUGUST 15, 2007

Bad debts – look at your past performance, come up with an average monthly figure and mark your products and services up accordingly. Buying – keep control of your spending, make one person sign off on all purchases, ideally that person should be you. Keep up to date – update your cost sheet on a regular basis.

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The Small Business Blog

AUGUST 7, 2007

8 Comments » | Trackback | Share This 8 Responses to “ Smart Business Start-Up &# nmartin Said on April 9th, 2008 at 3:57 pm I saw your posting and thought you would be interested in some advice from my client, Wireless Toyz if you are thinking about starting a business or purchasing a franchise. Digg Furl Netscape Yahoo!

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Service Untitled

OCTOBER 25, 2010

Service Untitled The blog about customer service and the customer service experience. Now we have progressed to a Social Customer Relationship Management (Social CRM) which takes us from the original CRM and now adds new communication channels via the social web to concentrate on better customer relationships.

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The Small Business Blog

OCTOBER 17, 2007

Accounting Software Strengths Easy to use by non accountants requiring no previous accounting knowledge and is basically a list of sales and a list of purchases on preset excel spreadsheets. For the financial year 2006-07 the basic package for non vat registered business is available at just £9.99 For example, a purchase of petrol.

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The Small Business Blog

OCTOBER 18, 2007

I have known people to go in blindly, purchasing an expensive site, before knowing what their internet strategy is, simply because they are intimidated by technology and a consultant told them that was what they needed. &# Liz Said on October 21st, 2007 at 3:03 pm Hi Stefan This is a great list. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 17, 2009

I would also add that a business owner needs to bootstrap as much as possible right now, and to avoid any large purchases that are not bringing money in the door. Getting a better price is especially easy to do right now, since suppliers are tripping over themselves to get business. This is definitely not the time to buy a new desk.

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Service Untitled

MARCH 12, 2010

Service Untitled The blog about customer service and the customer service experience. photo credit: ThreadedThoughts Possibly Related Posts: Customer loyalty and the practical consumer Today’s economy shows that money defines customer loyalty.

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The Small Business Blog

NOVEMBER 11, 2007

Within reason, cost should not be a purchasing factor. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 9, 2009

Small businesses are using the recession as an excuse and there was no reason to stop spending if: 1- Your business did not need to borrow money 2- You did not need your customers to borrow money to purchase your products 3- You personally did not need to borrow money. Digg Furl Netscape Yahoo!

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Service Untitled

OCTOBER 11, 2010

Service Untitled The blog about customer service and the customer service experience. Bottomline : The book is unpretentious, inspirational, and offers excellent advice about the importance of customer service. Interested : You can purchase this book from Amazon.com for $19.77 in Kindle format.

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Service Untitled

JUNE 24, 2010

Service Untitled The blog about customer service and the customer service experience. There are several factors that play a role in that: listening to the market and developing the right solutions for our customers’ needs, providing excellent customer service, and open, honest and timely communication.

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Service Untitled

JULY 15, 2010

Service Untitled The blog about customer service and the customer service experience. “As I was getting out my business card, I asked Jane if there was ‘anything else’ concerning her about purchasing the carpet. David Copperfield. You can leave a response , or trackback from your own site.

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The Small Business Blog

FEBRUARY 12, 2008

I mean, I don’t need certification and i’ve only learned to do home staging business right at home with a little help from a book guide I purchased online. I’m lucky that my clients don’t ask me to show them any home staging certificate and why should I? Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 13, 2007

They had even agreed to offer me a free case with a certain number purchased – a good incentive I had aimed to pass onto my prospective customers. For instance, luxury-oriented companies and brands might see a sales gain by providing stellar customer service. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 7, 2007

I told them if I wanted a PowerBook I would have purchased one. Several other customers were watching me and hearing the Store Manager explain why they did this. What makes customer service stink isn’t that suppliers make mistakes. I was livid, no one called me to say this was happening or anything.

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