Service Untitled
AUGUST 12, 2010
I was able to openly discuss some reservations I had about changing products and stylist, but she was informative, honest, and won my confidence back. Customer retention strategies are an ongoing process. Concentrate on the most important elements: Hire the right people who have the right attitude. Are they friendly?
Service Untitled
APRIL 30, 2009
People could confidently make decisions based on the full picture and not worry about something they’re not aware of existing and influencing whatever they’re deciding. Odland said that if everyone at Office Depot knew as much as he did (in terms of cause and effects, how actions fit in with the rest of the company, etc.),
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Service Untitled
APRIL 8, 2010
Now if we want to identify the perfect candidate, and concentrate on the mutual respect, positive attitude and quiet confidence needed to be effective as a great agent, here are some qualities to consider: Companies like agents who want to serve customers. Companies like agents who believe in the company and their services.
Service Untitled
OCTOBER 12, 2010
All of it helps to build more confident, knowledgeable, and happier employees. At the end of the training session, customer service representatives come away with existing approaches that work well and have had the opportunity to learn new points and share tips.
Service Untitled
OCTOBER 29, 2010
When leadership shows positive, confident, and trustworthy conduct, employees will feel the same way about their jobs which ultimately determines their motivation, job satisfaction, and productivity. How employees are treated sharply reflect how they treat customers.
Service Untitled
OCTOBER 22, 2010
Although the case remains unsolved, Johnson and Johnson developed the triple-seal tamper resistant package to restore consumer confidence. Initial autopsy reports confirmed that the capsules had contained deadly cyanide. So what do these examples teach us?
Service Untitled
MARCH 2, 2010
Their ability to immediately contact their legal department to help me set up the account correctly gave me the confidence I was not able to find at another financial institution earlier in the day. Their service quality and operational efficiency with improved data information services made my experience that much quicker.
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