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Business Insider Feature Story on Former Celebrity Assistant Bonnie Low-Kramen

Bonnie Low Kramen

In January 1986, Bonnie Low-Kramen, who was 27 at the time and temping in Broadway box offices as she tried to carve out a career as an actor, was tipped off to a gig as the public-relations director for the Whole Theatre, a small theater in northern New Jersey. The work came with a lot of perks — like attending awards shows — and burnout.

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Interview with Rob Siefker of Zappos – Part 1 of 4

Service Untitled

To get this information, I spoke to Rob Siefker, Director of the Zappos Customer Loyalty Team. Rob: I am the director of the Zappos Customer Loyalty Team. And I started in the company as a temp worker in 2004. And then we just make sure that the leadership team makes an effort to engage and interact with them.