article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. During any transaction, survey your customer regularly. Nail the last impression!

Email 279
article thumbnail

Why India Is a Rising Star Among Exporting Nations

The Small Business Blog

According to the 2013 Global Manufacturing Competitiveness Index (GMCI), a survey of 550 senior manufacturing executives from around the world, India currently ranks a surprising fourth in manufacturing competitiveness, behind only China, Germany and the U.S. That’s fourth with a bullet. Small businesses in the U.S. and China.

Suppliers 100