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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Transactional milestones are any events that move the customer through the purchasing experience.

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Why India Is a Rising Star Among Exporting Nations

The Small Business Blog

According to the 2013 Global Manufacturing Competitiveness Index (GMCI), a survey of 550 senior manufacturing executives from around the world, India currently ranks a surprising fourth in manufacturing competitiveness, behind only China, Germany and the U.S. That’s fourth with a bullet. Small businesses in the U.S. and China.

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