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Standard Operating Procedures: Tips for Creating Business Systems | Office Organization & Office Efficiency | OfficeArrow

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Checklists ensure that all steps or actions occur, not necessarily in a specific order (though that can be part of the process), but rather just that they are completed, while a template is an established pattern - form letters, resume designs - that you can use over and over to produce the same result. OfficeArrow: Working Together for You.

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Answering Reader Mail: Being Terminated (Social Etiquette Part 2)

Musings of a High-Level Executive Assistant

In your case, she may have been able to influence the SVP, CEO, HR, or the other assistants because she is in charge of all admin and it’s her duty to manage them. And part of that is managing up - bringing things to their boss' attention and up the chain it goes. Bosses usually ask themselves themselves: How manageable is an employee?