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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

I recognize that larger companies probably feel that an automated system that often separates the calls according to type and then attempts to provide answers without ever hearing a human is cost saving, but what does it do to the customer relationship? How many times have you said to yourself – I just want a REAL person to talk to?

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Could a Union Be Coming to a Cubicle Near You?

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Wednesday, November 4, 2009 Could a Union Be Coming to a Cubicle Near You? My Dad was a blue-collar worker. in San Francisco. Nice article.thanks!

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4 ways to keep your confidence during a job hunt

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Wednesday, October 21, 2009 4 ways to keep your confidence during a job hunt I hear from a lot of people who are out of work. I would just add how important it is to have a support system.

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5 tips for working at home with your significant other

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, November 9, 2009 5 tips for working at home with your significant other The tough times have brought about a lot of changes, both personally and professionally.

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45 Professional Development Books to Level Up Your Career and Your Life

Success

It’s a system you can apply to your business, personal, fitness and/or relationship goals. To learn more, he interviewed high-profile achievers who had survived public defeat, including athletes, entertainers, politicians and executives. Great at Work: How Top Performers Do Less, Work Better and Achieve More By Morten T.

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