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Best of the Best: How to Create a Personal Brand Like DJ Khaled

Success

But the music mogul just kept talking right through it about the topic at hand: social media. “…If you use social media on a negative level, that’s not good,” Khaled says as the roar dies down. When he was a teenager, the world taught him that life isn’t fair, at the expense of those parents. Podcasts. “I

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Service with a snarl: What to look for and how to avoid it

Service Untitled

Customer service agents are not FBI hostage negotiators and should not be expected to tolerate screaming profanities, unrealistic goals, and vulgar behaviors. High levels of service are expensive, and it costs more to provide those services, but the costs for dissatisfaction issues are much lower. How is the customer treated?