Remove Expenses Remove Medical Remove Promotion Remove Self Esteem
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Don’t hold back AT&T customer service agent

Service Untitled

Customer service is also based on civility, and rudeness is expensive. Stressed employees have poor self-esteem and are absent more often which leads to higher medical and legal costs. Factor in the expense of replacing these employees, and it has been estimated businesses can be losing up to $300 billion annually.

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What Is Happiness and Why Is It Important?

Success

We all have a set range of happiness due to our genetics that we naturally return to after events—a job loss or promotion, say—that briefly move the needle in one direction or another. Many studies bear out that once basic needs (shelter, nutrition, security, adequate medical care, etc.) It’s called the “set-point” theory of happiness.

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