Service Untitled» Blog Archive » Perception is key to customer.
Service Untitled
FEBRUARY 19, 2010
Let’s take the example of waiting in a Verizon store for the next available agent. As for my experience at the Verizon store, I did approach one of the two representatives and asked them if someone could help me and explained my circumstances. Delivering superior customer service is also a perception. At a local.
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