Service Untitled

FEBRUARY 26, 2010

So we have a few of Panera’s policies that set them apart from other restaurants, and that includes antibiotic free chicken, no trans fat, many natural ingredients and an impressive list of whole grain breads, but does that have a significant impact on customer service and the Business Week’s award?

2010 40

2010 Customer Service Restaurants Etiquette 40

Service Untitled

SEPTEMBER 21, 2010

An emergency medical care office will want to create a warm and inviting atmosphere with compassionate personnel while a hardware store’s customer service representative needs to have expert knowledge of merchandise and advice for the customer entering with a specific purpose.

Customer Service 40

Customer Service Training Etiquette 2010 40

Laughing all the Way to Work

SEPTEMBER 20, 2009

I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate. After the third e-mail back and forth I finally just told the person I was not interested and to please stop e-mailing me. Going, going, gone. In anyone home ?

Fax 100

Fax Time Zones IAAP 2009 100