Service Untitled

OCTOBER 7, 2010

In this part, Doria talks more about the American Express culture, share some things are unique to American Express call centers, talks about how American Express engages with social media and gathers customer feedback, and finally, how she interacts with customers personally. Click “read more&# to read the interview.

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Interviewing Customer Service Social Media Credit Card 40

Service Untitled

JUNE 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

SEPTEMBER 23, 2010

Of course, we can’t forget to get involved with social media as in Facebook and Twitter. On a recent assignment, I did an interview with a well-known trainer on NBC’s The Biggest Loser. Having a web presence will give your customer the personal touch. At a local. She started.

Customer Service 40

Customer Service Social Media Interviewing Etiquette 40

Service Untitled

OCTOBER 25, 2010

The expansion of the social media therefore requires companies to be aware of what is being said about them and who is saying what about them. A recent Nielsen survey states that the primary online communication of today is Twitter; its unique visitors have increased 1,382 percent since 2009. If you’re still in the Stone.

Social Media 40

Social Media Customer Service Etiquette 2010 40

Laughing all the Way to Work

SEPTEMBER 18, 2009

.© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. Admin in the Spotlight: Interview with Lynn Holgat. It was an amazing conference. Let your fingers do the walking: Quick keyboard sh.

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Time Zones IAAP Meeting Minutes International 100

Service Untitled

AUGUST 30, 2010

Since Elizabeth has chosen at this time not to participate on social media sites such as Twitter or Facebook, her forum still gives her the opportunity to participate and answer questions or give suggestions. I see “online,&# and through the forum I see “social,&# as in social media.

Customer Service 40

Customer Service Social Media Credit Card Etiquette 40

Service Untitled

MAY 26, 2010

Biggby Bob embodies these statements in both his presentations and his social media persona. He’s an active participant on Facebook and Twitter and if you follow him, you’ll know that his positive energy is genuine. My personal favorite lines of Biggby culture-defining statements are “B-Happy” and “Love People.”

Customer Service 40

Customer Service 2010 Etiquette Social Media 40