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Answering Reader Mail: Social Etiquette for EAs

Musings of a High-Level Executive Assistant

My question is regarding social etiquette: I recently started working in a very small company that is very successful; I attribute this to the fact that we hire only the best (we have people from Google, Facebook, Yahoo, etc.). "Just wanted to start off by saying that you have a very captivating writing style.

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Ready to Quit Your Job? Read This First

Eat Your Career

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! No position is perfect, no matter what they tell you during the interview.

2010 100
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Five Ways to Handle Being Personally Attacked at Work

On The Job

"Excuse me, Brianna, but I was reviewing this report and it looks like there's an error in the numbers. I interviewed several psychologists and workplace experts recently, and they all seem to agree on one thing: Personal attacks in the workplace are never about the person being attacked. Focus on yourself. Or, as Jodi R.R.

Etiquette 100
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Taking stock

Laughing all the Way to Work

Before I left I went over my checklists a few times to make sure I had everything and it was stress free each day as I reviewed the lists and checked off the items to bring. The meetings were stress free and I was able to depend on my checklists and templates. Admin in the Spotlight: Interview with Lynn Holgat.

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Service Untitled» Blog Archive » Working on customer service skills

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Working on customer service skills Cheryl August 05, 2010 Customer Service Experience , Hiring & Training , Little Things, Big Differences No Comments When a customer service representative delivers great customer service, there is less stress and less hassle.

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Service Untitled» Blog Archive » Panera Bread 2010 “25 Customer.

Service Untitled

Panera’s attitude towards their employees can only stress the importance of employee satisfaction delivering and contributing to customer satisfaction. When the general restaurant traffic has decreased nationally by 4%; Panera boasts that their business has increased by 2%. It certainly seems the Panera “way&# is a success.

2010 40
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Service Untitled» Blog Archive » Customer service technology can.

Service Untitled

Cogito Health uses similar programs to diagnose depression, drug compliance and post traumatic stress. It does this by separating frequencies and qualities of the person’s voice through wave length intensity and modulation which is the pattern of pitch changes in connected speech. The program claims a 75% accuracy rate.