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Ep 226: Jen Johnsen – Executive Assistant at The Children’s Theatre Company

LEADERASSISTANT.COM

In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. LEAVE A REVIEW If you’re enjoying the podcast, please take 2 minutes to rate and review the show on Apple Podcasts here. Each review helps me stay motivated to keep the show going!

2013 69
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Service Untitled» Blog Archive » Good service valued over good food?

Service Untitled

and Canadian consumers about the value of good service over the quality of food they are given at restaurants. A 55% majority of Americans think restaurant service is getting worse, while 32% think service is improving. Part of the value of a service particularly in a restaurant is the customer relation experience.

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Service Untitled» Blog Archive » Panera Bread 2010 “25 Customer.

Service Untitled

So we have a few of Panera’s policies that set them apart from other restaurants, and that includes antibiotic free chicken, no trans fat, many natural ingredients and an impressive list of whole grain breads, but does that have a significant impact on customer service and the Business Week’s award?

2010 40
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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

I arrange quite a few events and have realized the importance of reading and reviewing the contracts carefully, highlighting key dates. When I reviewed the invoice I noticed there was a guest on our bill who wasnt in our party so that amount got taken off. Admin in the Spotlight: Interview with Lynn Holgat.

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Preparing your boss for meetings away from the office or at home

Laughing all the Way to Work

Prepare a meeting package for your boss and bring forward prior to the meeting to give them adequate time to review (hardcopy or electronic depending on your boss’s preference). Admin in the Spotlight: Interview with Lynn Holgat. If your boss calls the meeting. Let your fingers do the walking: Quick keyboard sh.

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A twelve step program to survive as an Admin

Laughing all the Way to Work

Review these steps regularly and practice them in your day-to-day work life. Admin in the Spotlight: Interview with Lynn Holgat. If you have treated anyone unfairly, take the time to apologize and try to make things right. Accept that you cant do everything yourself. Dont be afraid to ask for help and guidance from others.

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Taking stock

Laughing all the Way to Work

Before I left I went over my checklists a few times to make sure I had everything and it was stress free each day as I reviewed the lists and checked off the items to bring. Admin in the Spotlight: Interview with Lynn Holgat. I also made templates for the minutes of the various meetings and those were wonderful to have.