Success
MARCH 4, 2024
To learn more, he interviewed high-profile achievers who had survived public defeat, including athletes, entertainers, politicians and executives. A few basic storytelling techniques, she says, will aid in a range of situations, from interviews to fundraising and from changing minds to establishing strong relationships.
Musings of a High-Level Executive Assistant
NOVEMBER 27, 2011
I wanted to dedicate a post on proper rejection etiquette when you are the one having to tell bad news to someone. You’ll find that in your career you’ll have to hire people, a vendor, or ask people to carve out time of their busy lives to create a bid, proposal, or do research for you.
Service Untitled
JUNE 8, 2010
Employees were to apologize and find out what the customer wanted to make them feel better, and propose a solution. Employees were taught to listen with an understanding and sympathetic attitude and record or repeat back to the customer what had gone wrong.
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