Remove Etiquette Remove Interviewing Remove Medical Remove Review
article thumbnail

Service Untitled» Blog Archive » Patient satisfaction and customer.

Service Untitled

If the anger is an emotion derived from the consequences of a medical condition, the health care professionals can still maintain excellence in customer service by adhering to the following suggestions: Be attentive when the patient is speaking. Are you listening medical professionals? Have empathy for the patient the entire time.

article thumbnail

Service Untitled» Blog Archive » Hospitals need better customer.

Service Untitled

Linda does have experience in the medical profession, so her task was not as monumental than perhaps for the rest of us who might not have figured out how to read the bills, what insurance companies don’t cover, and even recognize some of the ridiculous fees that can show up on one’s bill.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Employing company vision in.

Service Untitled

An emergency medical care office will want to create a warm and inviting atmosphere with compassionate personnel while a hardware store’s customer service representative needs to have expert knowledge of merchandise and advice for the customer entering with a specific purpose.

article thumbnail

Service Untitled» Blog Archive » Panera Bread 2010 “25 Customer.

Service Untitled

When I checked the employment page, I noted that employee benefits are comprehensive ranging from complete medical, dental coverage to pension, and disability benefits. Panera also provided cash bonuses for hourly workers as well as management incentives. Their philosophy of “happy employees&# has brought in more customers.

2010 40
article thumbnail

Service Untitled» Blog Archive » Customer service technology can.

Service Untitled

It is also being tested in diagnosing such medical conditions as autism, Parkinson’s, schizophrenia, heart disease, and prostate cancer. The program claims a 75% accuracy rate. Cogito Health uses similar programs to diagnose depression, drug compliance and post traumatic stress.

article thumbnail

Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

I arrange quite a few events and have realized the importance of reading and reviewing the contracts carefully, highlighting key dates. When I reviewed the invoice I noticed there was a guest on our bill who wasnt in our party so that amount got taken off. Admin in the Spotlight: Interview with Lynn Holgat.

article thumbnail

Preparing your boss for meetings away from the office or at home

Laughing all the Way to Work

Prepare a meeting package for your boss and bring forward prior to the meeting to give them adequate time to review (hardcopy or electronic depending on your boss’s preference). Admin in the Spotlight: Interview with Lynn Holgat. If your boss calls the meeting. Let your fingers do the walking: Quick keyboard sh.