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DECEMBER 12, 2023
Rising prices may be a factor: Americans are cutting back on spending, with 64% of adults spending less on “nonessentials,” according to a 2023 joint survey of Statista Q and We Are Social. Finding new rituals If holiday cards aren’t your thing, rest assured that you’re not breaking any etiquette rules.
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MARCH 4, 2024
In this post, we’ll dive into books that speak to the three following categories: Books on personal habits, attitudes and approaches Mental health and work books Books for entrepreneurs Books for managers and founders Read on to discover 45 of the best professional development books. If that sounds like you, this is a must-read.
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MAY 20, 2010
Many times the disability or the illness itself can leave patients anxious, demanding and angry, but health care professionals owe it to every patient and their family to provide the best of customer service no matter how difficult the challenge. Of course, Customer satisfaction surveys I used to dabble in some online survey groups to.
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JULY 26, 2010
In 1998, the US Advisory Commission on Consumer Protection and Quality in the Health Care Industry adopted the Patient’s Bill of Rights. The law intended to help patients feel more comfortable in the US health care system. It stresses the importance of a strong relationship between patients and health care providers.
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MAY 27, 2010
Cogito Health uses similar programs to diagnose depression, drug compliance and post traumatic stress. It does this by separating frequencies and qualities of the person’s voice through wave length intensity and modulation which is the pattern of pitch changes in connected speech. The program claims a 75% accuracy rate.
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NOVEMBER 6, 2009
One Response to “Customer Escalations and You&# Andy Sinsel said: Nov 23, 09 at 12:04 pm I find it vital to the health of the customer care organization for managers, senior manager, directors and above to handle escalations periodically. You can leave a response , or trackback from your own site.
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