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Service Untitled» Blog Archive » Patient satisfaction and customer.

Service Untitled

MAY 20, 2010

Many times the disability or the illness itself can leave patients anxious, demanding and angry, but health care professionals owe it to every patient and their family to provide the best of customer service no matter how difficult the challenge. Are you listening medical professionals? Have empathy for the patient the entire time.

Customer Service 40
Customer Service Medical Health Etiquette 40
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New Hire Overload

Laughing all the Way to Work

APRIL 27, 2009

As I was going through the manual, I saw chapters on office procedures, confidentiality, health and safety, security and more. Be kind to your new hires and available to answer their questions and help them learn the ropes. The first week on the job can be very overwhelming. Thanks for a great article.

Time Zones 100
Time Zones IAAP 2009 Administrative Professionals 100
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