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When customer service defines a business culture

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Culture is how an organization operates whether you chalk it up to customs, attitudes, or etiquette. And that was before the bride purchased even a garter. It’s difficult to define because every business has a culture, but how effectively does it serve a company, and if we want to transform our culture can we really do it?

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Service Untitled» Blog Archive » Book Review: The Retail Doctor's.

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The importance of helping employees by using written job descriptions, handbooks for the “don’ts&# of the business, and training that covers the “do&# procedures will ensure employees function as you want. Great employees do the right things when you aren’t there.