Service Untitled

FEBRUARY 29, 2012

This is the fourth and final part of my interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here , part two here , and part three here. They teach communication classes and finance classes and cultural related classes. To read this part, click “read more.”

Interviewing 40

Interviewing Customer Service Skills Goals 40

Service Untitled

MARCH 12, 2010

And with that promise, Toyota introduced new financing programs and incentives offering 0% financing on popular models, low lease rates, and complimentary 2 year premium maintenance programs.

Customer Service 40

Customer Service Postal Service 2010 Finance 40

Service Untitled

APRIL 16, 2010

Wouldn’t it be helpful if weekly newsletters went out to everyone in a company from those staff members who have direct links and exposure to customers and be able to link problems, accomplishments, and experiences to the human resources, operations, technology, engineering, finance and even accounting offices?

Customer Service 40

Customer Service Credit Card Restaurants Etiquette 40

Service Untitled

MARCH 2, 2010

Continue reading… 0 votes Posted by meikah | Filed under Banks, Customer Service Experience of the Week, Finance, Service Untitled, Wachovia, customer service [.] One Response to “Wachovia delivers positive customer service&# CustServ: Customer Relations: The New Competitive Edge said: Mar 04, 10 at 11:19 pm [.]

Credit Card 40

Credit Card Customer Service 2004 2008 40

Laughing all the Way to Work

FEBRUARY 20, 2010

For instance, if you put the action down as Finance Director to pay invoice by January 31st, you need to put what was discussed or later on you will never remember what prompted that action. The team members were pleased with the work and it was agreed that the Finance Director should pay the invoice from the Recreation Account.

Time Zones 100

Time Zones Agenda IAAP 2010 100

Service Untitled

JULY 15, 2010

Interviews for new employees should be no longer than 20 minutes and some sample interview questions such as asking a candidate to describe a typical day at his/her last job, or describe when you went out of your way for a client can help to increase the 51% chance of choosing an outstanding employee.

Customer Service 40

Customer Service Interviewing Training Expenses 40