Service Untitled

AUGUST 30, 2010

Since Elizabeth has chosen at this time not to participate on social media sites such as Twitter or Facebook, her forum still gives her the opportunity to participate and answer questions or give suggestions. I see “online,&# and through the forum I see “social,&# as in social media.

Customer Service 40

Customer Service Social Media Credit Card Etiquette 40

Service Untitled

OCTOBER 1, 2010

As an example, Wal-Mart caters to low prices, Microsoft is known for technology, and Mercedes-Benz is known for luxury. Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service. Visit the video launch page for special offers at www.whosyourgladys.tv.

Customer Service 40

Customer Service Etiquette Social Media 2010 40

Service Untitled

MAY 26, 2010

A month or so ago, I was fortunate enough to be in the audience of a presentation from a company leader who sets a fabulous example for the employees and franchise owners of his company, Biggby Coffee. Biggby Bob embodies these statements in both his presentations and his social media persona. Want to meet Biggby Bob?

Customer Service 40

Customer Service 2010 Etiquette Social Media 40

Service Untitled

JULY 26, 2010

As an example, Linda was charged $66 for the water recovery system in her room. Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service. That was the plastic pitcher and one plastic cup! At a local.

Customer Service 40

Customer Service Medical Health Etiquette 40

Service Untitled

FEBRUARY 17, 2010

For example, the service you expect from McDonald’s is going to be much different from the service you may expect from a five-star restaurant. Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service. At a local.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Service Untitled

SEPTEMBER 22, 2010

For example, a co-branded product with one of our partners might have different benefits than our charge card products and our CCPs are trained to know the difference in products and services for each card and educate the cardmembers appropriately.

Interviewing 40

Interviewing Customer Service Credit Card Atrium 40

Service Untitled

FEBRUARY 19, 2010

Let’s take the example of waiting in a Verizon store for the next available agent. Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service. Delivering superior customer service is also a perception. At a local.

Verizon 40

Verizon Customer Service Phones Etiquette 40