Remove Email Remove FAQ Remove Promotion Remove Social Media
article thumbnail

What Is a Good NPS Score?

Success

Net promoter score—or NPS—has gained popular use across industries. Respondents answering 9 or 10 are considered promoters. Respondents answering 9 or 10 are considered promoters. Subtracting the percentage of detractors and passives from the percentage of promoters yields your NPS. And that’s it—away we go! Too obvious?

Promotion 237
article thumbnail

Events on the Horizon

Productivityist

You can learn more about the event and get your tickets here , and be sure to use the promotional code VARDYGUEST to save 20% off the price. First up is Social Flow: How to Win at Social Media Without Losing Productivity , a joint effort between myself and Lorraine “Raincoaster” Murphy on Tuesday March 26th from 6–9 pm.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? When the FAQ and forums are not enough to help her customers, Elizabeth also has a Help Desk. A customer logs in and sets up a user account.

article thumbnail

Free Failing

Productivityist

To celebrate the launch, he asked on his blog if readers would be willing to take on a challenge to help him promote it – and promote failure and fear in the process. The juice just hasn’t been there (even though I gave myself some great content fodder by taking on a search for a new email app ). Perhaps it’s a case of burnout.

2012 40
article thumbnail

7 Mighty Keys to Become a Freelance God |

Men With Pens

That means specializing by industry (such as high-tech or health care), medium (such as websites or social media), or an area of expertise (such as education or publishing). Yes, you have to manage your time and you can’t email all day, but don’t get so efficient that you become unreachable and aloof.

2010 40
article thumbnail

Imperfection is a good thing | Men With Pens

Men With Pens

My Crazy Simple 7 Step Plan To Promote A New Post Reply Marlene ( @mo_flow ) April 21, 2010 at 12:16 pm This post is well timed for me. We respect your email privacy Well never rent, sell, or otherwise share information we collect, because thatd be a violation of everything we believe in. "I Just thinking out loud here.

2010 40
article thumbnail

Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

Every business owner should put all his energy into social media and making sure people like him. He buys courses in how to use social media because he thinks clients must like him. The expert says nothing is more important than being liked. Sales will follow if people like you. But that’s not what’s happening.

2010 40