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Ep 226: Jen Johnsen – Executive Assistant at The Children’s Theatre Company

LEADERASSISTANT.COM

In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible.

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10 Ways to Make Remote Hiring a Cake Walk!

Recruit CRM

Read more: A Recruiter's Etiquette Guide to Remote Hiring. Emphasise your workplace values and culture so that candidates understand what it would be like working remotely with your team. Make Hiring a Collaborative Effort Collaborative hiring is a great way to get your team involved in the hiring process, remote or not.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Click “read more&# to read the interview. We have a small, but mighty social media response team and have a Twitter handle. If there is anything that looks to be specific to a customer, a member from the Twitter team contacts the customer and takes the conversation offline.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.

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Service Untitled» Blog Archive » Interview with John Falcone of.

Service Untitled

and after a quick email exchange, John was nice enough to agree to an interview. Here’s the interview with John. That meeting made me anxious to join his team, and to become part of a family owned company. Service Untitled The blog about customer service and the customer service experience. Our founder, Prof.

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Service Untitled» Blog Archive » Quality vs. quantity in customer.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Quality vs. quantity in customer service Cheryl September 27, 2010 Behind the Scenes , Customer Satisfaction , Customer Service No Comments Productivity and efficiency is what an organization wants from a customer service team. So how was this issue addressed?