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Don’t hold back AT&T customer service agent

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JANUARY 17, 2011

Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter. Customer service is also based on civility, and rudeness is expensive. photo credit: jeamariemarien.

Customer Service 40
Customer Service AT&T Self Esteem Verizon 40
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Consumer Reports’ naughty and nice list for holiday shoppers

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NOVEMBER 24, 2010

The input came from reporters and editors and covered shopping, travel, hospitality, and telecommunications, and identifies some good and some frowned upon shopping policies of 20 popular organizations. Their website does not offer a customer service phone number.

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Holidays Verizon Customer Service Policies 40
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