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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

That logo may look fine close-up on a business card. For instance, a pet food supplier would be a candidate for Emma to avoid as she may one day expand into pet foods. Your business’ customer service and general responsiveness are critical to your brand. They should augment your brand, not detract from it.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Small Business World News Round-up – 2009/12/15 by Stefan Töpfer on Dec 15, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. per cent in April 2011 has angered small business owners.

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Small Business world News Round-up - 2009/10/27

The Small Business Blog

Small Business world News Round-up – 2009/10/27 by Stefan Töpfer on Oct 27, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. — ST. — ST.

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The worst business start-up mistakes | THE SMALL BUSINESS BLOG

The Small Business Blog

The worst business start-up mistakes by Stefan Töpfer on Jan 29, 2009 Although many people decide to try and realise their dream of starting their own business, unfortunately it often turns into a nightmare for them. It is also generally a big mistake to think that you can save money by under-investing in technology.

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The Evolution of CRM

Productivity Bits

These are generally focused on sales activities, but also encompass other critical business functions such as customer service, marketing and technical support. Customer data usually begins with a record of all of the organisations or individuals the business deals with, arranged by category, or role. Customer Support.

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Smart Business Start-Up | THE SMALL BUSINESS BLOG

The Small Business Blog

Smart Business Start-Up by Stefan Töpfer on Aug 08, 2007 Whatever you are planning a personal business or a small business, like SOHO-, SME, SMB-, Micro-, Home-, DIY-, Hobby-, Boomer businesses, the time has never been better for starting a business. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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