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Customer Service Hell

Catch Friday

There's something electrifying about a shocking experience I had today when I decided to pay EDF, an electric utility supplier in the UK - anyone would think that ringing to pay a bill would be so easily - but it's not - not at all! nous we are the world's biggest electricity company and we have - OMG they still haven't answered the phone.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk « Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Not policy.

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Top 5 Sales Tips for Small Business

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. OnlineOffice: Overview Get the Flash Player to see this player.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Make the necessary changes once you know exactly what your customers want. Evans Said on March 30th, 2010 at 9:49 pm Good points stefan, I believe good customer services is the key to survive in today’s economy.

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Top 5 Ways of Maintaining Virtual Relationships

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk If email communication is not working well with a particular customer, don’t hestitate to pick up the phone or send a letter instead. OnlineOffice: Overview Get the Flash Player to see this player. External Links External Links SynergyOne.co.uk

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Christmas – Small Business Quote of the Week

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! External Links External Links SynergyOne.co.uk

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