Small Business Labs

DECEMBER 16, 2014

  Cloud Automation tools are simplifying a wide range of traditional small business applications such as accounting, payroll, inventory management, HR and benefits administration, etc.     3. "Lean Years” thinking will continue in 2015 and small businesses need to evaluate its impact on their firms.

2015 100

2015 Payroll Finance Skills 100

Service Untitled

APRIL 23, 2012

Shapiro’s organization provides research, training, and consulting services to Fortune 500 corporations on how to improve customer service. Good customer service is good for today. Having a welcomer provide good customer service wil make you return tomorrow. That’s a big difference.

Customer Service 40

Customer Service Payroll Purchasing Phones 40

Success

SEPTEMBER 6, 2021

Your value proposition is “a promise of value to be delivered ,” says Peep Laja, founder of marketing training firm, CXL. Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Or maybe you want to set up an e-commerce store to sell your services?

Social Media 289

Social Media Email Google Interviewing 289

Small Business CEO

FEBRUARY 27, 2013

These hidden costs involve the recruiting, hiring and training of employees and can have a significant effect on the financial health and bottom line of a company. More importantly, an outsourced HR vendor brings consolidated purchasing power to their negotiations with insurance companies. Benefits Photo via Shutterstock.

Salary 40

Salary Medical Payroll Policies 40