Customer Service Learning Products Suppliers 
Success
SEPTEMBER 19, 2023
As such, it can be learned over time to unleash the power of your own personal development. Consider, for instance, an entrepreneur who has a great relationship with an essential supplier. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement.
Success
MARCH 13, 2022
You need real connections to develop lasting relationships with your customers. Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests. Do your homework.
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The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
Success
OCTOBER 19, 2021
It only takes you a couple of hours per day, but your product is great. Learn how to plug in new content at the technical level even if you have a committed staff member. For instance, a pet food supplier would be a candidate for Emma to avoid as she may one day expand into pet foods. Now, you bake twice as many treats.
The Small Business Blog
MARCH 21, 2010
Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Try to figure out exactly what it is that you want to know about your customer base. Ignore your spendings on CS & u’r toast.
The Small Business Blog
NOVEMBER 17, 2009
If the supplier knows you are ready to buy for the right price they will cut you a deal. Promise to buy from one supplier for better payment terms, like 60 or 90 days. Thank you very much for your comment – if you try any of my tips and learn something new come back and tell us about it!
The Small Business Blog
AUGUST 8, 2010
They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.
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