article thumbnail

How to Launch (and Maintain) a Successful E-Commerce Business

Success

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? This can be done from your home office but quickly becomes unscalable. Plug some of your customer archetypes into these tools and see what related terms come up. Launch a survey.

article thumbnail

On the needles October 2008

Loosely Speaking

Surveying the mounting pile of yarn and tools and patterns on my living room floor, I realized I needed to regain some control, and stop flitting back and forth between all of those projects. I’m looking for a VA who knows Daylite well and who is great with customer service. Might you know someone?

2008 100