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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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Social marketing 101: respond to your customers about social issues too

Service Untitled

At first Northface ignored the comments on their Facebook page, but as irrefutable evidence of Allied Feather and Down being one of their suppliers who support the foie gras industry, Northface needed to address the issue. Can’t get much customer satisfaction with Facebook Facebook has become a ubiquitous part of our national culture.

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Turbocharge Your Sales

The Small Business Blog

Turbocharge Your Sales by Stefan Töpfer on Feb 03, 2010 With better economic conditions coming soon, there couldn’t be a better time to brush up on your sales skills. The recent downturn has made companies think twice about who they are dealing with and has made them potentially more likely to switch suppliers. Perhaps to your firm?

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5 tips for Sourcing Employee Training for Small Businesses

The Small Business Blog

6 Comments » | Trackback | Share This 6 Responses to “ 5 tips for Sourcing Employee Training for Small Businesses &# Dean Soto Said on November 10th, 2009 at 10:32 am I depends on the type of training, but there are two free ways to get free training in presentation skills and sometimes tachnology skills.

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Recession Business Start Up: Micro Business Co-op. | THE SMALL.

The Small Business Blog

No you are not – the former customers or clients have lost a supplier too. So here is my idea, what about if you and some of your colleagues set up small home businesses and formed a little Co-operative and started providing services, like maintenance or upgrades or products to these former clients of your employer?

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Small Business Start-Up Idea – Sign-Making Service | THE SMALL.

The Small Business Blog

Even if you are not creative enough to design your own signs, if you possess the right skills you will be able to manufacture them to order. Skills needed: If you plan on designing signs for others then you will need some skill in graphic design and computer aided design. for wooden signs you will need to know how to carve).

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New Small Business Startup Idea: Virtual Import/Export Assistant.

The Small Business Blog

You could offer your services for a particular country and become their Virtual Export Assistant for that country. You use your language and local knowledge skills and open up a new market for this small business. So now I had my supplier with whom by this stage I had built up a good base for a trustworthy supplier by way of emails.

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