Remove Customer Service Remove Finance Remove Goals Remove Learning
article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers.

article thumbnail

Top 5 Tips for Learning More About Your Customers

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Try to figure out exactly what it is that you want to know about your customer base. Make the necessary changes once you know exactly what your customers want.

Learning 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 5 Sales Tips for Small Business

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." They all have to do their part by providing excellent customer service. Explaining it to potential customers should become second nature to them.

2007 100
article thumbnail

The Customer Is Always Right!

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Even if your customer service is second to none misunderstanding and technical faults can still occur, so it is important to consider procedures for dealing with unhappy customers.

2007 100
article thumbnail

What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. « Have You Got A Business Thought?

2010 100
article thumbnail

Top 5 Biz-to-Biz Sales Tips

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. Number 3 is also especially relevant.

2007 100
article thumbnail

The Centre of Your Small Business

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." When you begin employing staff you need to quickly learn how to not only manage them, but also how to help them achieve their best. Digg Furl Netscape Yahoo!

2007 100