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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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Worsening Access To Finance For UK Small Business

The Small Business Blog

Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance. You can follow any responses to this entry through the RSS 2.0

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Joshua Jahani – Managing director of Jahani and Associates | Maximizing Your Financial Potential in the Future of Work

Allwork

As someone who hails from an engineering background, interestingly enough, he dexterously integrates it with finance to offer an extraordinary blend of creativity and pragmatism. We’ve used technology to provide customer service. This highlights his ability to bridge theory and practice quintessentially.

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Top 5 Sales Tips for Small Business

The Small Business Blog

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.

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Top 5 Ways of Being More Efficient in Business

The Small Business Blog

Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Be ruthless with your filing. « WinWeb Pitch of the Week – Digistar Solutions The Customer Is Always Right! Please enter your real name, not your company, product or services name.

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The Customer Is Always Right!

The Small Business Blog

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. Please enter your real name, not your company, product or services name.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

« Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. Please enter your real name, not your company, product or services name. Digg Furl Netscape Yahoo!

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