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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty. Invite customer feedback.

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Should You Go Back to School? | Men With Pens

Men With Pens

Actually, we’re happy to put ourselves forward as the expert for anyone who wants to learn how to start your kick-ass web writer business. Who wants to learn about OIL RIGS? Learning how to learn was my goal. But clients for my content marketing services? You know, seeing as we wrote the book on it and all.

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Sleep your way to the top | Men With Pens

Men With Pens

Your positive outlook, your attitude, and your customer service takes a hit. Maquis June 28, 2010 at 1:16 am I’ll admit that I’ve definitely learned the hard way that sleep deprivation can be physically painful. Sleep is *extremely* important – I learned that the hard way indeed! Lesson learned.

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Why You Should Travel Back Through Time | Men With Pens

Men With Pens

We should revisit our knowledge, then and now, and see how much we’ve learned. So, did your youngest daughter learn to type with 10 fingers? The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. My readers?

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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

Unlike the person who seems mentally permalinked to 1994, I’m constantly learning new things at a tremendous pace, mostly just because I love it. Too many want to turn this critical aspect of their business over to others, without learning even the slightest part of it. What are the learning lessons?

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Three Reasons You Need to Convince Newbies They Need a Website.

Men With Pens

We want to learn more about the people we’re going to hire services from. Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service. Powered by frugal

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