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Success
MARCH 13, 2022
You need real connections to develop lasting relationships with your customers. Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests.
The Small Business Blog
MARCH 21, 2010
Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Try to figure out exactly what it is that you want to know about your customer base. Ignore your spendings on CS & u’r toast.
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The Small Business Blog
MAY 18, 2010
by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. If you want to build a business it’s important to learn how to let things go.
The Small Business Blog
APRIL 27, 2010
WinWeb.com are running a weekly competition where you can pitch your small business idea or service, free of charge, on their Facebook page. Then, all you need to do is get your clients, customers, affiliates, friends and family (thanks to Cole, see comment 5 below) to vote for your pitch using the “like&# button.
The Small Business Blog
MARCH 14, 2010
Learn everything you can about your competition, their products and how they advertise. The point i’m trying to make is that these rules might seem antiquated and of no use in the digital realm but in actual fact perhaps we should start applying them to social networking and things like the facebook fan page.
The Small Business Blog
JULY 13, 2010
It might take time, but you will learn a great deal about how to, and how not to, do things! Networking not only allows you to meet potential clients but you will also learn valuable lessons from people who are more experienced in the business world. I look forward to connecting with you! start-up in business.
The Small Business Blog
MAY 20, 2010
When you begin employing staff you need to quickly learn how to not only manage them, but also how to help them achieve their best. Allow your staff time to come to you with ideas or questions; you’ll learn a lot about your business and might even discover an avenue you’d never thought of taking. « The Customer Is Always Right!
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