Remove Customer Service Remove Etiquette Remove Holidays Remove Mentoring
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Interview with Rob Siefker of Zappos – Part 4 of 4

Service Untitled

And that’s okay as long as the job that they’re doing at that time continues to be great and they’re doing well with their customers and they’re doing well with their team. They’re still mentors. But yeah, everyone else is in an hourly position so they get you know, holiday pay and overtime pay and things like that.