Customer Service Etiquette Gifts Interviewing 
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OCTOBER 15, 2010
Service Untitled The blog about customer service and the customer service experience. They need to motivate good customers to stay with them; instead of running off to the next pharmacy next month in order to benefit from that attractive offer of a $100 gift certificate. What about me? What about me?
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APRIL 28, 2009
Service Untitled The blog about customer service and the customer service experience. Gift cards. Your volunteers might appreciate gift cards either for your services or for other services/products (i. a nice gift card to a national restaurant chain). Write them thank you letters.
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JULY 7, 2010
Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers. At a local.
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JULY 30, 2010
Service Untitled The blog about customer service and the customer service experience. Customer loyalty programs are showing up everywhere. If it costs five times as much to find a new customer when you lose an old one, then reward programs are indeed worth every penny spent.
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NOVEMBER 28, 2012
Recently, I sat down with Ritz-Carlton Vice President Diana Oreck to see if she could share any more secrets to the company’s customer service super sauce. Here is what she had to say: The answers in this article have been modified from the original transcript of Diana Oreck’s interview with Software Advice.
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