Step It Up VA Coaching

OCTOBER 25, 2012

And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. And email etiquette is a big deal, so always use complete sentences, etc., and proof your email before you send it. Invest yourself in your client’s business.

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Customer Service Gifts Purchasing Etiquette 100

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OCTOBER 15, 2010

Service Untitled The blog about customer service and the customer service experience. They need to motivate good customers to stay with them; instead of running off to the next pharmacy next month in order to benefit from that attractive offer of a $100 gift certificate. What about me? What about me?

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Credit Card Customer Service Purchasing Gifts 40

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APRIL 28, 2009

Service Untitled The blog about customer service and the customer service experience. Gift cards. Your volunteers might appreciate gift cards either for your services or for other services/products (i. a nice gift card to a national restaurant chain). Write them thank you letters.

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Credit Card Customer Service Gifts Etiquette 40

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JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers. At a local.

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Credit Card Customer Service Postal Service FedEx 40

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JULY 30, 2010

Service Untitled The blog about customer service and the customer service experience. Customer loyalty programs are showing up everywhere. If it costs five times as much to find a new customer when you lose an old one, then reward programs are indeed worth every penny spent.

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Customer Service Expenses Purchasing Etiquette 40

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NOVEMBER 28, 2012

Recently, I sat down with Ritz-Carlton Vice President Diana Oreck to see if she could share any more secrets to the company’s customer service super sauce. ” Why is this important to customer service success and how do you train employees to recognize and act on unexpressed needs? A: We’ve got a vast list.

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MARCH 17, 2011

Create the total experience : Do something special for your customer. Sometimes I send a gift certificate to the mall or their nearby favorite casual restaurant; it’s thoughtful and people don’t forget the kindness. photo credit: dmott9.

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Purchasing Restaurants Gifts Finance 40