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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. times the impact of spoken ones.

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Reducing Overheads Can Save A Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Shop around : Make sure you are getting the best deals from all you suppliers- right down to your electricity, broadband and gas bills. If your business has an inventory make sure you source the best suppliers at the right price, and don’t be afraid to haggle ! You can leave a response , or trackback from your own site.

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5 tips for Sourcing Employee Training for Small Businesses

The Small Business Blog

In fact, a couple of projects in the Toastmasters leadership track manual can be used for that purpose. The benefits they get out of it is the experience, a completed project, and possible new members to their local club. They will, more often than not, do training for free to groups. Sponsors Advertise Here? Digg Furl Netscape Yahoo!

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Let Go A Little and Help Your Business

The Small Business Blog

And I often find myself working late to finish client’s projects on time. I will of course keep trying to outsource as it isn’t possible for me to hire a lot of people and I still need help but how do you assure that the people that you hire cares about the project you give them ? I am the owner of a small business myself.

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10 minute power meeting technique. | THE SMALL BUSINESS BLOG

The Small Business Blog

Remember this is a rule for internal meetings, for meetings with customers this rule does not apply – within reason of cause. The customer should determine the length of the meeting. Suppliers will probably thank you for short meetings, so they too can get more done. Sponsors Advertise Here? Digg Furl Netscape Yahoo!

2007 100
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WinWeb's Free Online Accounting Software Now With Cost Centre.

The Small Business Blog

This allows you to “tag&# expenses to products, departments, services or projects – giving you the opportunity to analyze the true cost of a department or any project. This will enable you to see exactly where your money is going and you can evaluate if your projects or products make you any money.

2007 100
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Don't Underestimate The Importance Of Time Management

The Small Business Blog

Only allow yourself a certain amount of time for tasks that can become time consuming, such as reading and responding to email. VB, Stefan Sharon Watkins Said on May 11th, 2010 at 4:15 pm I don’t know how many times I have had projects due and have wasted time with piddly tasks. Establish time limits for specific tasks.