Andrea Kalli

APRIL 6, 2010

While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support. Service businesses will always need to devote more time to emails than product-based businesses. Limit your daily email quota.

Email 100

Email Management Microsoft Outlook Social Media 100

Andrea Kalli

JUNE 17, 2010

Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! Virtual Assistant Training – VAClassroom Summer Skill Camp 2010 Rating 3.00 training , what skill is most needed by virtual assistant , www.virtual-2010.com So let’s do BOTH!! So let’s do BOTH!!

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

MAY 14, 2010

PLUS, VAClassroom are offering a special course bundle package (Just for May) that includes both the Virtual Events Specialist Program as well as the new Camtasia Video Training for VA course together for one special price. Enroll today and receive two high calibre training programs at a $150 savings! Feel free to grab the code below.

Training 100

Training 2010 Social Media Microsoft Outlook 100

Andrea Kalli

JUNE 17, 2010

Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! Virtual Assistant Training – VAClassroom Summer Skill Camp 2010 Rating 3.00 training , what skill is most needed by virtual assistant , www.virtual-2010.com So let’s do BOTH!! So let’s do BOTH!!

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

MAY 6, 2010

Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. When customers have questions or concerns, you need to respond quickly. Best of all, you can handle customer service via Twitter on your mobile!

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service.

Social Media 100

Social Media Twitter Microsoft Outlook Customer Service 100

Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Rather than reaching out to potential customers through social media, they favor a mass media approach — banner ads, pop-ups, and email lists.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100