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BYOD Improves Customer Service Workflow

Office Dynamics

Imagine being able to assist customers from the comfort of your own home, or even better, imagine being able to reach a customer service representative without having to be put on hold. These two concepts have the potential to become a reality with the latest trend in customer service, BYOD or "bring your own device."

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Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Many equipment manufacturers offer free training to companies that purchase their products. If you have close links with customers that have a standardised training routine already in place, consider working with them to train your employees also. Don’t overlook the usefulness of this. Sponsors Advertise Here?

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Top 5 Website Design Tips

The Small Business Blog

« Ideas – Small Business Quote of the Week Worsening Access To Finance For UK Small Business » « Previous Entries This entry was posted on Monday, November 16th, 2009 at 7:27 am and is filed under Business Checklists. Ideally about 3-5 clicks to purchase. Check out our BusinessServices page for details.

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Top 5 Ways of Being More Efficient in Business

The Small Business Blog

Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. Be ruthless with your filing.

2007 100
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Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

  Co-mingling is when your personal and business finances are mixed--either through a bank account or credit card.    In addition, a strong financial process will ensure that you have the ability to know if you are profitable and which services/products to continue or stop.    7 - Customer/Client Service.

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What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

I, for one, have encountered a rude, curt or abrupt salesperson and gone out of my way to not purchase something from them. WinWeb Pitch of the Week – Digistar Solutions » « Previous Entries This entry was posted on Friday, May 14th, 2010 at 7:30 am and is filed under Customer Service , Development , How to.

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Takeover Disasters | THE SMALL BUSINESS BLOG

The Small Business Blog

Here are some of the biggest mistakes made by companies during takeovers: Inadequate due diligence – You need to have done extensive research into the finances, existing contracts and liabilities of the company you are buying in order to avoid lawsuits, extra expenditure or loss of sales. As for the culture. Sponsors Advertise Here?

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